Explore our legal documents and policies

Every document Trooth publishes, with the date it took effect. Earlier versions are kept and available on request. Material changes are communicated to subscribers at least 30 days before they take effect.

Questions: legal@trooth.co

  1. ACCEPTABLE USE

    Acceptable Use Policy

    Last updated

    Permitted and prohibited uses of Trooth Services, the API, the badge and the witnessed record, and how breaches are handled.

  2. ACCESSIBILITY

    Accessibility Statement

    Last updated

    How trooth.co is built against WCAG 2.1 AA, what is not yet accessible, and how to ask for an alternative format.

  3. AI SYSTEMS

    AI and Automated Systems Disclosure

    Last updated

    What Trooth automates, where generative AI is and is not used, and which decisions are always made by a person.

  4. API

    API and Agent Usage Terms

    Last updated

    The terms for programmatic access to Trooth: the public API, workspace credentials, rate limits, and automated agents.

  5. API

    API Versioning and Deprecation Policy

    Last updated

    How the public API is versioned, exactly what counts as a breaking change, and the notice an integrator is given before one.

  6. BADGE

    Badge and Mark Usage Terms

    Last updated

    The terms on which a company may display a Trooth badge, and what happens to a displayed badge when the evidence behind it changes.

  7. CONTINUITY

    Business Continuity and Incident Communications

    Last updated

    How Trooth is built to stay available, how incidents are detected, and how Trooth communicates when something goes wrong.

  8. IMPRESSUM

    Company information

    Last updated

    Who Trooth is, where it is registered, and how to reach it. Published voluntarily: Trooth is a Florida company with no establishment in the DACH region.

  9. CONNECTORS

    Connector and Read-Only Access Disclosure

    Last updated

    What access a connector has to a system you link, what Trooth reads through it, and how to revoke that access.

  10. COOKIES

    Cookie Policy

    Last updated

    Cookies, tracking technologies and browser storage used on trooth.co.

  11. COPYRIGHT

    Copyright and DMCA Policy

    Last updated

    How to report claimed copyright infringement on the Trooth Network, how counter-notice works, and what Trooth does with each.

  12. DATA PROCESSING

    Data Processing Addendum

    Last updated

    Data Processing Addendum governing personal data Trooth processes on a customer's behalf.

  13. RETENTION

    Data Retention Summary

    Last updated

    How long Trooth keeps each class of data, what deletion means, and when a deletion is complete.

  14. DISCLAIMER

    Disclaimer

    Last updated

    Informational nature of the witnessed record, company pages and the badge; not a legal certification, an audit or professional advice.

  15. LICENSE

    End User License Agreement

    Last updated

    License terms for the Trooth web application and the badge embed: what is licensed, what may not be done with it, warranty, liability and governing law.

  16. GOVERNMENT

    Law Enforcement and Government Request Guidelines

    Last updated

    How Trooth handles requests from law enforcement and government agencies, including process requirements, notice, and emergencies.

  17. GOVERNANCE

    Listing and Review Governance Policy

    Last updated

    How Trooth appears on third-party review sites and marketplaces, and the commitment never to buy, incentivise or suppress a review of itself.

  18. NOTICES

    Notices and License Information

    Last updated

    Every third-party package Trooth ships, its licence, and the attribution those licences require.

  19. PRIVACY

    Privacy Policy

    Last updated

    How Trooth collects, uses, discloses, and protects personal information.

  20. CORRECTIONS

    Publication, Correction and Right-of-Reply Policy

    Last updated

    What Trooth publishes about a company, how long a contested fact stays up, what closes a case, and who decides.

  21. REFUNDS

    Refund Policy

    Last updated

    Thirty day money-back guarantee, how to ask for a refund, what is not refundable, and how disputes are handled.

  22. SUB-PROCESSORS

    Sub-processor List

    Last updated

    Current list of third-party services Trooth uses to process personal data.

  23. NETWORK

    Terms for Listed Companies

    Last updated

    The terms on which a company appears on the Trooth Network without having created an account, and how it corrects, replies to, claims or removes that listing.

  24. TERMS

    Terms of Service

    Last updated

    Terms governing access to and use of the Trooth websites, applications, and Service.

  25. NETWORK

    Trust Profile & Network Terms

    Last updated

    How public Trust Profiles, the witnessed record, the Trooth Network, requests, alerts, and the trust badge work, in plain terms.

  26. SECURITY

    Vulnerability Disclosure

    Last updated

    Security researchers: how to responsibly report vulnerabilities to Trooth.